Accounts Receivable - Process Associate - German

Responsibilities

• Allocating and clarifying payments.
• Handling overdue payments.
• Receive and resolve discrepancies (bank, business, customer contact).
• Prepare and dispatch dunning letters/statements
• Timely claims and disputes resolution
• Customer statement reconciliation
• Month end processing and reporting requirements.
• Ensuring all Associate activities are compliant to audit requirements.
• Detailing all collection activity re debtors ledger
• Customer concern and follow through of issue’s re debtor's ledger.
• Ensure Important Metric’s are met, and service is delivered to end users as encouraged.
• Successfully graduating the training plan committed to the position and the tasks;
• Training other team members regarding the daily tasks whenever necessary and requested by the manager;
• Updating the working procedures periodically;
• Ensuring that all processes and transactions are completed in an accurate and timely manner, and in accordance with pre-defined controls (SOX & Audit);
• Reading and learning the operating procedures, contributing to the development/improvement of the operating procedures, calling out of all unsolved/unclear issues to the team leader;

Qualifications we seek in you!

• Very good knowledge ofGerman, C1
• Communicative level of English.
• Good MS Office (especially MS Excel) knowledge.
• Analytical thinking and ability to learn fast.
• Personal culture and familiar to deal with clients in an accurately manner.
• High motivation and self - starter.
• University graduate.

Preferred Qualifications

• Previous experience in handling customers.
• High School Degree (University graduate or Economic studies are an advantage);
• Familiarity with SAP Basis & Authorization concepts
• Self-motivated with ability to work both independently and as part of a team;
• Organized personality with attention to details, able to work simultaneously on different projects;
• Ability to handle client on one-on-one basis, via e-mails and calls;

What can we offer?

• Attractive salary.
• Stable job offer – employment contract.
• Various trainings (initiating, soft skills).
• Possibility of development.
• Benefits (Insurance, Luxmed, Multisport, Lunchpass card, additional vacation days, biking policy).