Workforce Coordinator

Hey You!

We're looking for a bold and passionate person who will take on the role of a Workforce Coordinator.

Are you up for a challenge?

Main Duties:

Collect Information for Forecasting/Planning

• Collect relevant program information about contractual KPIs/operational assumptions,
• Collect information about "What If" scenarios impacting KPIs/Financials,
• Validate planning assumptions,
• Tool management (creation/update of campaigns).

Forecasting

Internal Forecast:

• Create forecast with trend analysis (level, seasonality, trend),
• Signoff/agreement from client to lock forecast.

External Forecast:

• Validate client forecast with trend analysis (level, seasonality, trend),
• Lead forecasting calls,
• Validate and recommend changes or acceptance of forecast,
• Update forecast in WFM tool.

Planning

• Calculate staffing and designing shifts in collaboration with Ops,
• Scenario building,
• Update planning assumptions,
• Calculate requirements,
• Update learning curve.

Skills and Experience:

• min. 2 years of experience in workforce management (either in 1 or multiple roles),
• the ability to think both logically and creatively,
• high degree of organization (switching between priorities as needed) and a commitment to continuous learning,
• experience in juggling between resources to fulfill business requirements,
• experience with capacity planning and forecasting,
• the ability to manage/interact with multiple stakeholders.

We Offer:

• International and multicultural environment - seriously, think about any nationality and you will find its representative at Testronic,
• Friendly and open-minded teams – we will support you, make you laugh, and help you level up your career,
• Fully remote job - you can work from any place within Poland; remember though that once in a while, it is worth meeting other team members in our Warsaw office,
• Informal and casual environment, far from corporate standards,
• Social package (private medical care, sports card, yearly bonus),
• Full-time job based on a permanent contract.