Trainee in Customer Care with Czech or Slovak

Responsibilities

• Answer customers’ inquiries about usage of Transporeon platform
• Be in touch with existing customers, provide them with service
• Provide technical support for the customers’ employees using Transporeon platform
• Work on administrative tasks as problem analyses, accounting issues
• Clarify requirements with customers and adapt them to product standard

Qualifications

• Fluent language skills in Polish, English and Czech or Slovak
• Availability to work min. 20h/week
• Very good computer skills (MS Office Products, Internet)
• Organizational skills and initiative
• Fast technical comprehension
• A high level of organizational skills, proactivity and reliability
• First experiences in a similar job would be an advantage