Ships Agency Operator

Job Description

Main Responsibilities

• Attend and board vessels as required and as directed by respective Manager, in accordance with WSS SOO and Customer Requirements.
• Responsible for the effective coordination of assigned port calls.
• Advice on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
• Ensure compliance with Ships Agency processes, standards and procedures, including correct use of the operating system (VOSS).
• Ensure proper monitoring of the vessel and attendance to any follow up enquiries.
• Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation, prior to performing the Port Call. Same to be ensured when additional funding required prior vessel’s sailing.
• Establish and maintain vessel’s files and ensure that all transactional systems are updated real time.
• Ensure proactive, efficient and timely communication at all times.
• Report leads, business opportunities and relevant port updates observed to Manager.
• Monitor and record expenses that arises during vessels’ port call.
• Ensure Cash-in-Transit (Cash to Master) as per WSS procedure.
• Proactively follow up, check and approve supplier’s invoices.
• Ensure cost effectively Vessel Operations.
• Comply with WSS PPE Standard when working in ports/onboard vessels.
• Provide input to improve the operational and cost efficiency of the port call

Accountabilities

This position will be measured against:

• Ensure consistent high level of accuracy of deliverables.
• Meet or exceed annual KPI’s targets for Ships Agency performance.

Qualifications 

• Maritime background and experience from Ship Agency Operations.
• Good communication skills and command of the in English language (oral and written). 
• Process and system understanding. 
• Self-motivated and result orientated. 
• Proactive and possesses ability to anticipate issue to facilitate preventive measures. 
• Ability to work under pressure. 
• Problem solving skills with ability to make fast and sound judgement. 
• Ability to effectively plan & direct an operation without compromising on safety to personnel and vessel. 
• Good motivator and team leadership skills. 
• Familiar with Port & local Authorities regulations, procedures and governing tariffs. 
• Computer literate.

What we can offer you:

• Participation in department and process development
• Private medical care – Medicover premium package
• Group life insurance
• Medicover Sport card
• Vacation allowance
• Pre-paid cards
• Full introduction to work (your colleagues will make sure that you feel confident and comfortable doing your daily tasks)
• Work life balance culture and wellbeing initiatives – your comfort is important to us
• Participation in training in both soft and specialist skills, which will support your personal and professional development
• Fruits and vegetables days
• Work in an international environment