Ta oferta pracy jest nieaktualna od 30 czerwca 2022. Zobacz aktualne

Ships Agency Operator

Wilhelmsen Gdańsk
Nie podano

Job Description

Main Responsibilities

  • Attend and board vessels as required and as directed by respective Manager, in accordance with WSS SOO and Customer Requirements.
  • Responsible for the effective coordination of assigned port calls.
  • Advice on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
  • Ensure compliance with Ships Agency processes, standards and procedures, including correct use of the operating system (VOSS).
  • Ensure proper monitoring of the vessel and attendance to any follow up enquiries.
  • Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation, prior to performing the Port Call. Same to be ensured when additional funding required prior vessel’s sailing.
  • Establish and maintain vessel’s files and ensure that all transactional systems are updated real time.
  • Ensure proactive, efficient and timely communication at all times.
  • Report leads, business opportunities and relevant port updates observed to Manager.
  • Monitor and record expenses that arises during vessels’ port call.
  • Ensure Cash-in-Transit (Cash to Master) as per WSS procedure.
  • Proactively follow up, check and approve supplier’s invoices.
  • Ensure cost effectively Vessel Operations.
  • Comply with WSS PPE Standard when working in ports/onboard vessels.
  • Provide input to improve the operational and cost efficiency of the port call


This position will be measured against:

  • Ensure consistent high level of accuracy of deliverables.
  • Meet or exceed annual KPI’s targets for Ships Agency performance.


  • Maritime background and experience from Ship Agency Operations.
  • Good communication skills and command of the in English language (oral and written). 
  • Process and system understanding. 
  • Self-motivated and result orientated. 
  • Proactive and possesses ability to anticipate issue to facilitate preventive measures. 
  • Ability to work under pressure. 
  • Problem solving skills with ability to make fast and sound judgement. 
  • Ability to effectively plan & direct an operation without compromising on safety to personnel and vessel. 
  • Good motivator and team leadership skills. 
  • Familiar with Port & local Authorities regulations, procedures and governing tariffs. 
  • Computer literate.

What we can offer you:

  • Participation in department and process development
  • Private medical care – Medicover premium package
  • Group life insurance
  • Medicover Sport card
  • Vacation allowance
  • Pre-paid cards
  • Full introduction to work (your colleagues will make sure that you feel confident and comfortable doing your daily tasks)
  • Work life balance culture and wellbeing initiatives – your comfort is important to us
  • Participation in training in both soft and specialist skills, which will support your personal and professional development
  • Fruits and vegetables days
  • Work in an international environment

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