Service Desk Trainee

Ta oferta pracy jest nieaktualna od 31 marca 2020. Sprawdź aktualne oferty.
Praktyki, Staż
nie podano
Rekrutacja zdalna
Kraków

OUR INTERNSHIP: Our full cycle is 12 months, paid, real.

Under the watchful eye of a mentor you will have a chance to contribute to the real-life projects and manage tasks on your own.  If you are passionate about making a change and having impact on global scale this is a place for you. Start your career with IG and get to know us better!

WHAT YOU WILL DO:

  • 1st and 2nd-line IT support to end users.
  • Solve software and hardware problems with client devices (Windows, Mac), printers, video conferencing kit.
  • Manage users and computers in Active Directory.
  • Manage user access and identity

YOU WILL LEARN MORE ABOUT:

  • Learn Support models in a global company based on ITIL standards (procedures and ticket tracking system).
  • Expand your knowledge about Active Directory.
  • Expand your knowledge about Windows and Mac OS.
  • Learn about highly-secured environment and systems management
  • Participate in on-going IT projects.
  • Learn about key tools required for access and identity management

WHAT YOU SHOULD CONTRIBUTE WITH:

  • Passion for technology and eagerness to learn.
  • Basic knowledge of Windows 7/10 and Mac OS X.
  • Basic knowledge of networking topics: LAN/WAN, TCP/IP.
  • Ability to troubleshoot and solve software issues with computers and peripheral devices, applications, systems and accounts
  • Communication in spoken and written English (B2 level preferably).
  • Be eligible to work in Poland.

WHAT WE OFFER

FINANCIAL:

  • Base salary
  • Multikafeteria system (you can choose: multisport card, vouchers, etc.)
  • Life insurance (Generali)

CULTURE:

  • Flexible working hours
  • No dress code!

PHYSICAL:

  • Private medical cover for you and your family (Medicover)
  • Ergonomic workstations and a laptop you can take home
  • Free fresh fruit delivered daily
  • Parking spots
  • Bike parking and shower
  • Library at the office
  • Foosball and ping-pong tables
  • Games consoles and board games

SOCIAL:

  • Social events (summer party, Christmas party, monthly social events)

OFFICE LOCATION:

  • Krakow Kapelanka 42 Street Building B - 4th and 5th floor                                                                                                                                                                                           

RECRUITMENT PROCESS:

APPLY (till the end of March) -> ONLINE ASSESSMENT (April) -> INTERVIEW(April) -> OFFER