Player Support Agent (with German) wanted!
Hello Stranger :)
We need YOU to make gamers' lives better and easier!
We're looking for a bold and passionate person who will take the role of Player Support Agent with German.
You are a perfect match for us if you have previous experience in a customer-facing position and a deep passion for video games. You should know German and English fluently and be located in Poland.
What we want from you is
- handling customer messages via online channels (i.e. chat, email) and providing them appropriate solutions and alternatives, following up to ensure resolution
- identifying and assessing customer needs, to achieve satisfaction
- building friendly relationships and trust with customer accounts through open and interactive communication
We have a lot to offer
- International and multicultural environment,
- Friendly and open-minded teams,
- Fully remote job - you can work from any place within Warsaw,
- Informal and casual environment, far from corporate standards,
- Full-time job based on a casual contract.