Player Support Specialist with English

Hey You!

Want to make gamers' lives even better and easier?

We're looking for an outgoing and passionate person who will take on the role of a

"Player Support Professional" 

Your day at work will consist of:

• handling customer messages via online channels (i.e. chat, email) and providing the appropriate solutions and alternatives, following up to ensure resolution,
• identifying and assessing customer needs, to achieve satisfaction,
• building friendly relationships and trust with customer accounts through open and interactive communication.

We can offer you the following:

• International and multicultural environment - seriously, think about any nationality and you will find its representative at Testronic,
• Friendly and open-minded teams – we will support you, make you laugh, and help you level up your career,
• Fully remote job - you can work from any place within Warsaw,
• Informal and casual environment, far from corporate standards,
• Full-time job based on a casual contract, with a possibility to switch to a permanent one.

What we expect from you:

• min. 1 year of experience in a customer-facing position,
• Basic IT and MS Office skills,
• native or fluent English.