Want to make gamers' lives even better and easier?
We're looking for an outgoing and passionate person who will take on the role of a
"Player Support Professional"
Your day at work will consist of:
- handling customer messages via online channels (i.e. chat, email) and providing the appropriate solutions and alternatives, following up to ensure resolution,
- identifying and assessing customer needs, to achieve satisfaction,
- building friendly relationships and trust with customer accounts through open and interactive communication.
We can offer you the following:
- International and multicultural environment - seriously, think about any nationality and you will find its representative at Testronic,
- Friendly and open-minded teams – we will support you, make you laugh, and help you level up your career,
- Fully remote job - you can work from any place within Warsaw,
- Informal and casual environment, far from corporate standards,
- Full-time job based on a casual contract, with a possibility to switch to a permanent one.
What we expect from you:
- min. 1 year of experience in a customer-facing position,
- Basic IT and MS Office skills,
- native of fluent English.