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Kimberly-Clark Kraków
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Do you have experience within Supply Chain, Order to Delivery area or Customer Service? Do you like new challenges and you are a strong Team player? If the answer is yes, then Order Management Specialist role might be relevant for you :) 

You will become a main point of contact for our Distributors and facilitate order to delivery procedures, ensuring correct process flow and cooperation between Sales, Logistics and Financial Departments. 

Your main responsibilities: 

  • Execution of order management of your own group of Customers (assigned portfolio). That involves receiving orders from our Customers in different formats through multiple channels, checking in SAP R/3 on product codes, stock availability, delivery lead times, logistic appointments. Providing updates during this end to end process to our Customers until successful delivery. 
  • Overseeing Customer complaints through dispute management process. Support for query related to delivery failures, quality issues, damage or returns. 
  • Support of the Customer through multiple communication channels, ex. phone, e-mail, system cloud. 
  • Participation as an active contributor in regular teleconferences/meetings with Stakeholders. Address Customer requirements shortcoming. Pro-actively communicating challenges and search for the optimal solutions adjusted to the current situation. Providing dedicated order management and supply chain/logistics expertise. 
  • Managing proactively Customers portfolio, update regularly internal documentation related to Customer’s data. 
  • Understanding and fulfilling all regulations of the internal policies as well as internal control framework, providing analysis as requested by Internal Control or Quality Assurance. 

We are looking for a candidate, who is: 

  • Team player willing to support colleagues with proactive and can-do attitude 
  • Person who is not afraid of work in more complex systems within multiple advance procedures 
  • Able to work with multiple deadlines or tasks, capable to prioritize 
  • Person knowledgeable in MS Office tools 
  • Strong communicator (written & verbal) 

Language requirements: 

  • Fluent English (B2 level) and German (C1) 

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. You already know our legendary brands—and so does the rest of the world. In fact, 25% of people in the world use Kimberly-Clark products every day. We know that these amazing Kimberly-Clark products wouldn’t exist without our experts, like you.

We’re also a team that truly cares about each other – kind of like a family but a productive and focused one. Employee research shows that our team members comes to work each day with confidence and security in knowing that their safety will never be compromised. We take pride in our ability to offer a healthy paycheck for a job well done and opportunities for our co-workers to develop their careers into new skills, roles, and schedules over time. There’s more than one way to create your future with our winning team. It’s all here for you at Kimberly-Clark; you just need to apply!

We offer:

  • Meaningful role with opportunity to run independent projects and initiatives
  • Possibility to work with experts and senior stockholders from all GBS functions
  • Private medical cover with dental care and life insurance
  • Flexible work arrangements ( Hybrid position is offered)
  • Annual performance related bonus

Total Benefits:

Our team members are our most loyal fans and our favorite people, so we take care of them really well. We’ve listed just a few of the many offerings that you would enjoy. If you want a full overview of the many Benefits offered to Kimberly-Clark employees, go to

Great support for Good Health with options for medical, dental and vision coverage—and no waiting periods or pre-existing condition restrictions, you can start work with peace of mind on Day 1. You’ll also have access to an on-site Fitness Center and on-site Occupational Health Nurse and allowances for high quality safety equipment.

Diverse Income protection insurance optionsto help protect yourself and your family in case of illness, injury or other unexpected events.

Great support for amazing life choices. We know it takes time and resources to continue your education, adopt a child, relocate, or even find temporary childcare. That’s why Kimberly-Clark offers additional programs and support for the things that matter to your life, right now.

Hybrid work model.

To Be Considered:

Click on this link: and complete the online application process. A member of our fabulous recruiting team will then review your application and follow up with you if you seem like a great fit for this role.

And finally, the fine print…

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. 

We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This role is available for local candidates already authorized to work in the role’s country only. K-C will not provide relocation support for this role.

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