Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
What will you do?
- Manage daily ticketing queues in a professional, timely, concise and precise manner which includes researching the invoice discrepancies, pulling the raw reports/revenue reports, updating the address/contact information and customer service to answer billing or invoicing related concerns.
- Perform standard and non-standard quality audit of billing/invoicing file, invoices to be delivered, contract entry and accounts that are setup and updated in the system.
- Ensures timely and accurate completion of the activities within the established SLAs’ requirements, while proactively raising and clearly communicating any issues that arise.
- Ensures that billing / invoicing activities are performed following the approved desktop procedure by the client
- Collaborate with Team Lead to improve processes and its implementation
- Adhere to policies and guidelines set for both client and Accenture
- Ensures appropriate controls are in place related to the activities of invoice processing to ensure data and distribution errors and duplicate payments are prevented
What do we expect from you?
- Initiative and Proactiveness
- Excellent written and verbal communication skills, both in English (min. B2) and Turkish (min. B2)
- Attention to detail
- Using foreign language and new technology solutions daily, cooperating with various global Clients
- Constant support and clear development path from your first day at office - dedicated Buddy, who will help you in adjusting to the new workplace
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
- Flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
- Full work comfort - private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace)
is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
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Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.