Marketing Operations is part of Accenture Operations. We are the team of digital marketing experts and we help our clients across industries to drive marketing-led growth while operating as one global team, leveraging latest technology trends and innovation. We optimize the digital presence of our clients across multiple domains of next generation content, digital marketing services, analytics, creativity, social media and search to activate, engage and create unique experience for their brands.
What will you do?
As an intern you will get to work with a variety of our staff, while working on real projects that will help us grow.
- Performing root cause analysis on customer issues leading to resolution (IoT area);
- Solve customer complaints as a priority within agree time;
- Initiate and coordinate communication with different interface partners on complex topics till final resolution;
- Prepare reports for the Client.
What do we expect from you?
- Being during the studies
- We seek talented employees who learn fast and crave learning new skills and aren't afraid to tackle multiple tasks;
- It is important that the candidate is attentive to details and proactive in their daily work
- Experience in working with Microsoft Office is a must, especially Excel and PowerPoint
- Very Good English (spoken and written) C1; Good German skills would be an aset
- Knowledge of AEM and Confluence would be an asset (not obligatory)
Using foreign language and new technology solutions daily,
cooperating with various global Clients
Constant support and clear development path from your first day at
office - dedicated Buddy, who will help you in adjusting to the new
Focus on your strengths and continuous feedback enable fast
professional growth, as well as new skills building by various
online and classroom trainings
Inclusion and diversity in practice: truly multicultural
environment; we support LGBT, people with disabilities and parents.
In our culture of equality, people are truly valued for their
differences and free to be who they are
Flexible approach that allows an appropriate work-life balance where
sports activities, outings, volunteering initiatives are part of our
regular day-to day life
Commitment to reducing our environmental impact in terms of carbon,
water and waste across Accenture facilities and in the communities
in which we work and live by joining different initiatives
Full work comfort - private medical care, life insurance, access to
MyBenefit platform, bonuses for referring new employees
Modern, ecological office in city center with convenient connection
for all means of transport (incl. chill room, game room, free
bicycle parking and coffee-breaks at terrace)
is a global professional
services company with leading capabilities in digital, cloud and security.
Combining unmatched experience and specialized skills across more than 40
industries, we offer Strategy and Consulting, Interactive, Technology and
Operations services—all powered by the world’s largest network of Advanced
Technology and Intelligent Operations centers. Our 514,000 people deliver
on the promise of technology and human ingenuity every day, serving
clients in more than 120 countries. We embrace the power of change to
create value and shared success for our clients, people, shareholders,
partners and communities. Visit us at
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