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Expert Services Intern

Rekrutacja zdalna
Zdalnie w czasie COVID
Syncron Poland Zdalnie
Nie podano
Praktyki, Staż
Umowa zlecenie

We are looking for an Expert Services Intern to join Syncron’s Customer Excellence team in our Warsaw office. As an Expert Services Intern you will actively support our Subject Matter Experts on their agenda to transform Syncron implementation services into a competitive differentiator.

Our career framework is aiming for you to grow into a permanent role in our consulting team.

Expert Services play an absolutely essential role in ensuring the customers get the value out of our software. We act as consultants, analyzing the customer's business and understanding their requirements, and implementation specialists delivering integration, configuration and tests of our solutions.

What would you do?

You are in the first line to support Syncron Consultant and Subject Matter Experts by:

  • Support definition and documentation of best practices for software implementation projects in collaboration with Expert Services (XS) Subject Matter Experts (SME):
  • o  Prepare and refine best practice documents and presentations,
  • o  Enhance and structure the XS knowledge map with relevant knowledge.
  • Support Project Management Office (PMO) with the project portfolio governance:
  • o  Prepare regular status reports for the senior management,
  • o  Conduct ad hoc analyses and improve/refine existing reporting procedures,
  • o  Review project data sanity and support project managers with data maintenance.
  • Support selected tasks in customer projects, such as:
  • o  Validate business functionality based on defined test cases,
  • o  Analysis and validation of customer business data,
  • o  Document business processes and relevant solution setup.

Who you are?

You are an awesome colleague, always see the possibilities and accept challenges to grow your horizon. You:

  • have completed the first two semesters of university, preferably studying Industrial Management, Economics or Computer Science, Mathematics, Physics,
  • are available app. 25 hours per week,
  • are interested in leveraging Information Technology to achieve business objectives,
  • take accountability for your tasks and are self-driven,
  • enjoy working in a team and bring in your own ideas,
  • have a structured work approach and stick to your goals,
  • communicate in Polish & English in writing and verbally.

The icing on the cake!

You can bring your application to the top of our list, by having:

  • experience with Confluence, JIRA and/or Smartsheet,
  • experience with Java, Python, Curl and/or Ruby,
  • exposure to standard software implementation,
  • exposure to Pricing or Inventory optimization.

We offer:

  • Being yourself in an informal, low-ego and open working environment where you can truly make a difference and enjoy working with positive, passionate and collaborative people,
  • Opportunity to work in a cross-functional, agile and experienced team you can learn from – an environment facilitating professional growth,
  • Exploring Scandinavian style and company culture with work-life balance and true care for your wellbeing,
  • English speaking international working environment,
  • Flexible working hours.

Who you join?

As a member of Syncron, you’ll be part of an inclusive and diverse workplace, where we want you to be yourself. Our truly global team is committed to supporting one another from locations all over the globe; be it Tokyo and Bangalore, Chicago and Atlanta, or Stockholm, Munich and Warsaw. Along with continuous learning, you’ll have the chance to work and interact with innovative people from different cultures. We gain passion from our team spirit whether it’s during a typical Swedish Fika (a fun tradition we took over from our headquarters), virtual coffee breaks, vivid workshop discussions and impulses, or our epic events (that will hopefully also be back in physical shape soon). This is how we stay innovative!

To support our societies on their way to a sustainable future, at Syncron we are creating a new world for manufacturers by helping them leverage state of the art technology towards extended product lifespan and repairability in a future of Product as a Service. From industry leading investments in research and development, to providing the fastest time-to-value, Syncron’s award-winning, cloud-based service parts inventory, price and uptime management solutions are designed to continually exceed customer expectations. Top brands from around the world trust Syncron to transform their after-sales service operations into competitive differentiators. For more information, visit syncron.com.

Last but not least, the whole recruitment process is done remotely.

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