TopTalents
Kraków HR / Rekrutacja

Customer Support with Portuguese

TopTalents Kraków
do 7000zł
Praca
Umowa o pracę

Your responsibilities

  • Quickly learn and build expertise in new processes and technical applications, including proprietary, simplified programming and configuration languages.
  • Build expertise on a wide variety of products through thorough research and analysis of data from multiple channels. Identify and correct problems in the knowledge repository, and use a variety of configuration tools to improve the presentation of product data.

Our requirements

  • C1 reading and writing fluency in English and Portuguese
  • A Bachelor’s degree preferred with a strong academic record. Masters degree a plus. background in Computer Science or Programming a plus.
  • Experience in technical writing, product documentation, information management, or market research will be an asset.
  • Strong computer and Internet skills and natural comfort with technology. Ability to learn technical processes quickly and thoroughly.
  • Intellectual curiosity, along with excellent research, fact-finding, analytical, and independent problem solving skills.
  • Strong written communication skills with experience and a keen editorial sense for creating high quality, customer-facing materials.
  • Action-oriented, efficient, highly organized, and detail-oriented with demonstrated ability to drive multiple projects to completion and deliver high-quality results on tight deadlines with minimum guidance.
  • Adaptable, flexible, and capable of working both independently and with teams in a dynamic, fast-paced environment.
  • Experience with online shopping.
  • Ability to use editorial skills to organize information, write, and publish high-quality online content, according to requirements regarding order, clarity, conciseness, style, and terminology. Edit, standardize, and suggest changes to materials prepared by others.

What we offer

  • Life insurance
  • Private health insurance
  • MultiSport Card
  • Clear career path in a growing multinational organization


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