Customer Support Specialist with Portuguese language

YOUR RESPONSIBILITIES:

• Provide a high level of customer service through telephone contact (inbound), email, and chat,
• Technical support for printers users,
• Carrying for positive customer relations and company image.

OUR REQUIREMENTS:

• Fluency in Portuguese and English (C1/C2),
• Basic technical knowledge,
• Availability - willingness to work in shifts from 10:00 a.m. to 6:00 p.m. from Monday to Friday .

WE OFFER:

• Stable employment,
• Monthly bonus system,
• Possibility to work remotely after a preparatory period (approx. 2 months),
• Development opportunity in Project and Teleperformance Structure,
• Opportunity to develop and improve professional skills through internal training,
• Wide range of benefits (private medical care, sports subscription, life insurance, integration events, employee referral program).