Customer service specialist with Czech and Slovak

Unique People is an Employment Agency registered number 27584, which conducts a comprehensive recruitment process for the Company CCDS - a contact center organization, created by professionals specialized in effective multi-channel business communication. Flexible processes, modern technologies and creative people make CCDS one of the largest call center groups in Poland.

Tasks:

• Providing professional customer service via telephone, livechat, email and social media sites in Czech and Slovak,
• Providing comprehensive responses to Customer inquiries regarding e.g. complaints, product availability, website,
• Building a positive brand image among Customers.

Requirements:

• Knowledge of Polish or English to communicate freely with the supervisor,
• Knowledge of Czech at C1 level,
• Knowledge of Slovak language at minimum B2 level,
• Commitment and thoroughness in assigned duties,
• Ability to listen and respond to the needs of Customers,
• Strong goal and Customer focus.

We offer:

• Ability to work remotely after an 8-day training period in Wrocław,
• Ability to work from Monday to Saturday from 8:00 am to 8:00 pm and Sundays and holidays from 9:00 am to 8:00 pm (flexible schedule),
• Attractive hourly salary and bonuses,
• Comprehensive introduction to the new role, support from the coach, manager and other departments,
• Work in a welcoming and development-friendly atmosphere.

Do not wait, apply now!