Processing customers’ requests and updating data in the computer systems
Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
Helping with the implementation of our Sales and Marketing Plan
Generating innovative ideas and solutions that will improve customers satisfaction
Contributing to projects in various departments outside of regular responsibilities
Assisting other team members to leverage and develop their capabilities
Profile we look for
Enthusiastic, communicative people that are willing to support our customers
With excellent knowledge of Mandarin and English
Knowledge of additional European language would be a huge plus
Not afraid of facing new challenges or opportunities
With enthusiastic approach to team work and focus on internal and external customers
Knowledge of MS Office applications, especially Excel and PowerPoint is needed
First working experience would be an asset for us
What we offer
Attractive office location near Krakow City Center (Opolska street)
Numerous company events (family picnics, Christmas parties, Carnival balls, Away Days, International and Product days)
International team environment
Benefits: Private medical care, MyBenefit, Life insurance
Fresh fruits & snacks
Employee training (induction training, “Amway University” portfolio, language training, professional certification)
Product discount
Relocation package for candidates outside Poland
How to apply
If you are interested in this job, please send your application via "Apply" button.