Customer Service Professional with Spanish for a driving service provider

Working in partnership with our Clients, we are looking to grow our SPANISH team of expert Customer Service Professionals. With full training provided, you will support customers who are having challenges and are contacting us via phone, email or chat. Delivering a world class customer experience is a key, and as part of this you will offer eligible customers the best service.

Your tasks will be to:

• Are compassionate, understanding, and willing to show empathy with callers who are experiencing a difficult situation
• Committed to driving customer satisfaction
• Have the ability to multi-task, problem solve and are detail-oriented
• Enjoy working with a team as well as independently
• Maintain received information properly in the system

Primary Job Responsibilities

Your skills:

• Fluent in spoken and written SPANISH (C1/C2)
• Communicative English (B2)
• Superb at building rapport with customers.
• Good at numerical and verbal reasoning skills
• With excellent MS Office skills

Sitel Poland offers you:

• Social package including: additional healthcare insurance 
• To join a young and dynamic team in multinational environment
• Opportunities for long-term professional career