Customer Service Professional with English for a fintech provider
Języki obce
angielskiSitel Poland successfully operates for over 18 years now and the local team consists of more than 1300 dedicated colleagues.
About 93% of our management team started their career at Sitel as Customer Service Professionals.
Job Summary
In everyday life, we are in contact with 22 different cultures and we communicate with our clients in 16+ different languages.
At Sitel Poland, we believe that our staff is our most important asset. This means that we take pride in finding the best, most talented and driven employees.
We take care of you, your progress, and make sure that you have the right conditions to deliver the best results. And subsequently, we expect that you give it your best at all times.
Summary of primary job responsibilities:
Working in partnership with our Clients, we are looking to grow our ENGLISH team of expert Customer Service Professionals. With full training provided, you will support customers who are having challenges and are contacting us via phone, email, or chat. On this position, you will be responsible for technical support to users of payment terminals. Delivering a world-class customer experience is key, and as part of this, you will offer eligible customers the best service.
Your tasks will be to:
- Committed to driving customer satisfaction
- Have the ability to multi-task, problem solve and are detail-oriented
- Enjoy working with a team as well as independently
- Maintain received information properly in the system
Primary Job Responsibilities
Your skills:
- speak excellent English (min. C1 level)
- are a positive spirit with host of self-motivation
- know all the secrets of Windows and MS suite
- mastered the art of interpersonal communication
- love both teamwork and individual tasks
- are available Monday - Friday 3 p.m - 11 p.m.
- want to work from our new office in Warsaw
Sitel Poland offers you:
- Social package including: additional healthcare insurance
- To join a young and dynamic team in multinational environment
- Opportunities for long-term professional career
W dokumentach prosimy o zamieszczenie klauzuli: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity z dnia 26.06.2014 r., Dz. U. z 2014 r., poz. 1182), prowadzonych przez Sitel Polska Sp. z o.o. z siedzibą w Warszawie, ul. Wołoska 7. Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania. "
Złożenie aplikacji oznacza zgodę aplikującego na przetwarzanie danych osobowych zawartych w aplikacji dla potrzeb niezbędnych dla realizacji procesów rekrutacji zgonie z globalną polityką prywatności Sitel Worlwide Corporation (dostępnej na stronie www.sitel.com).