Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at: accenture.com
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
What will you do:
Customer Service activities related to service and repair requests from the customers over the phone or via e mail
Validation of contractual agreements related to Service and Repair process
Order management and returns management activities in SAP
Coordination of service and repair process with internal teams and spare parts vendors
Ensure resolution of queries within
What do we expect:
Very good English and French min.C1
Microsoft Office package knowledge Excel, Word, PowerPointPreferably experience in customer service
Experience in working with SAP would be an asset
What can we offer:
Ability to work in hybrid mode (upon receiving Supervisor's approval 50% work from home is possible)
Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
Using foreign language and new technology solutions daily, cooperating with various Clients
CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
Full work comfort – private medical care, life insurance, access to MyBenefit platform, Multisport card and bonuses for referring new employees
Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace.)
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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