Customer Service Agent with Spanish!

CCIG GROUP is a unique organization operating on the Call & Contact Center trade in several branches in Poland. Our offices are in over than 13 cities. Our employees take a huge part in our success.

If you speak the Spanish language, and you are looking for a job in a young international team, submit your application for the position of 'Airline Customer Service Specialist with Spanish language' and join the best company!

We start on 09.05!

Responsibilities:

• answering phone calls,
• informing about available services,
• resolving complaints,
• answering customer inquiries,
• supporting customers o every stage of their journey,
• providing appropriate assistance for people with special needs,
• representing the client in official correspondence.

Requirements:

• ability to communicate in Spanish on B2 or higher level,
• ability to communicate in English (necessary to take part in the training),
• openness and soft skills,
• ability to work in a team, responsibility and independence,
• availability at least 100h per month (project is working between 9.00 - 18.00).

We offer:

• attractive salary and bonus system,
• professional training package,
• additional bonuses,
• development opportunity in the CCIG structure,
• friendly work environment,
• work in an international team,
• good atmosphere!