Customer Service Agent with English and Russian

Unique People Employment Agency with the number 27584 provides a comprehensive range of recruitment services for all companies of the CCIG Group.

CCIG is a unique organization in the contact center industry, created by professionals specialized in effective multi-channel business communication. Currently, for our client, one of the fastest growing airlines, we are looking for new employees for the position of:

Customer Service Agent with English and Russian languages

Location: Warsaw

YOUR TASKS:

• answering phone calls from customers,
• supporting customers via e-mails,
• giving information about flight schedule,
• informing passengers about flight changes,
• providing support to the passengers of special needs,
• answering the customers' inquiries.

REQUIREMENTS:

• fluent knowledge of English and Russian (min. B2 levels), 
• knowledge of Ukrainian will be an asset,
• availability: 30 hours per week (infoline is working 24/7),
• ability to work under time pressure,
• maintaining good relations with clients,
• communication skills, openness, accuracy.

WE OFFER:

• attractive salary + additional bonus system,
• benefits: medical insurance, multisport card, private life insurance,
• full implementation package,
• the opportunity to develop and improve your competences,
• possibility to work remotely after the onboarding time,
• great atmosphere - the opportunity to work with friends!