Customer service agent with Czech & Slovak languages!

CCIG GROUP is the largest call & contact center in Poland, with offices in 13 cities.

Currently, to our team in Warsaw, we are looking for candidates who are proficient in Czech and Slovak languages and are willing to start the exciting journey on our new project related to the international clothes brand.

If the enthusiasm and a good atmosphere at work is important for you, join us and be a part of the team with the best player on the market.

Your tasks:

• receiving incoming calls from customers (calls in Czech and Slovak languages),
• responding to e-mails from customers,
• providing information already submitted on claims and those that customers want to submit,
• informing about the rules of return, complaints, etc.,
• answering customers' questions regarding loyalty programs and promotions.

Whom we are looking for:

• people who can speak Czech and Slovak languages at C1 level,
• people who are positive and open to work with an international team,
• people who are able to concentrate on every detail,
• pleople, for whom building relationships with clients is important,
• people who are ready to work between 9.00 a.m. - 6.00 p.m. from Monday to Friday.

What we are offering in return:

• attractive salary,
• additional bonuses,
• additional benefits: Multi Sport Card, private insurance, Medical Care,
• a training package that will prepare you for independent work,
• the possibility of development in the structure of the CCIG GROUP organization and rising your qualifications,
• possibility of remote work at a later stage of cooperation,
• working in a friendly environment :)