Customer Care Trainee with German OR French OR Croatian OR Serbian

At Transporeon we embrace transformation and change in total sync with one another. We rethink, reinvent and rework ideas from one moment to the next – as many times as is necessary to get the job done right. That’s how we respond to the new challenges that we face each and every day. And regardless of whether you are just starting your career or are already a pro – we believe you can be the transformation. Are you ready?

You are ready, if you…

• are a registered student
• have good skills in Microsoft Office Suite
• have fluent English, Polish would be an asset
• are in addition fluent in one of the following languages: German, French, Serbian, Croatian, Hungarian, Russian, Czech or Slovak.
• are high self-motivated, a team player and bring the ability to work independently

You will transform yourself and …

• learn a variety of practical skills, with a focus on customer support, i.e. solving user 
• problems with our platform
• be the contact person for our international users such as Shippers and Carriers from 
• different industries concerning the use of our platform
• capture and analyse errors and problems by telephone or ticket
• support customers with their invoices or with updating of their company data
• be responsible for internal documentations and translations
• work in a professional but fun environment with friendly co-workers

We are ready and waiting with…

• the opportunity of being part of an exciting, international customer experience department
• the possibility to get first insights in project management
• an exciting, extraordinary, and young team spirit
• free drinks (coffee, tea, water & beverages) and fresh fruit baskets
• flexible working hours and the possibility to work in home office
• the chance to grow professionally and bring your studies in sync with the business 
• world
• appreciated atmosphere and flat hierarchies