Spot On
Łódź HR / Rekrutacja
Ta oferta pracy jest nieaktualna od 7 marca 2021. Zobacz aktualne

Customer Advisor With German B2 Level – Work At Home - Lublin

Rekrutacja zdalna
Zdalnie w czasie COVID
Spot On Łódź
4000 - 6200zł
Praca
Umowa o pracę

Job Description

We are looking for German speakers to join our Team. If your German level is B2 or higher, want to become part of a winning team, want to double your salary or more by up-selling the client's services and start a new career chapter, then this opportunity is for YOU.


Work At Home – Covid-19 Precautions

Due to the current situation, the safety of all our client's employees is the top priority of the company. Accordingly, all employees are currently Work At Home model till further notice. 


Duties and Responsibilities

  1. Professionally answering Customers questions about the products and services provided.
  2. Listening to customer concerns and complaints with the goal of identifying the causes of the problem and helping them.
  3. Solving customer issues quickly and efficiently as possible.
  4. Recommending services “Up-Selling” and explaining how they will benefit the customer.

Targeted Qualifications

Must-Have:

  1. Knowledge of the German language to a degree that allows free communication.
  2. German, starting B2 level.
  3. Know your way around the internet.
  4. Positive attitude and a team player.

Good To Have "It's a plus"

  1. Previous Up-Selling experience is a plus.
  2. Previous Customer Service experience is a plus.
  3. English is a plus.

Interpersonal Skills

  1. Communicative, Speak and/or write well and get your ideas across to others easily.
  2. Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
  3. Confident, Pleasant, Energetic, Helpful, Trustworthy
  4. Efficient, Perform tasks in the fastest and simplest ways that they can be done.
  5. Organized & Punctual, put things in order so that they run smoothly and are always on time.
  6. Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
  7. Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
  8. Precise, Make sure that things are done accurately, correctly and exactly.
  9. Willingness to acquire new knowledge.
  10. Service Customers, be friendly patient and polite with customers and try your best to service their needs/wants.

Offer & Benefits

  • Attractive Salary PLN 6200 Gross.
  • PLN 4000 Gross salary + PLN 1500 Gross "Bonus for Results" + PLN 700 Gross "Relocation Allowance" = PLN6200 Gross + Bonus for Up-Selling.
  • Bonus for results: max PLN 1500 gross (see details below)
  • 1st month
  • PLN 1000 Gross - Completing The Training - Receiving The Certificate.
  • PLN 500 Gross - Training Results.
  • 2nd month
  • PLN 1000 Gross - Completing the Nesting Phase.
  • PLN 500 Gross - Performance Results.
  • 3rd month
  • PLN 1000 Gross - Finishing Sales Training I and II.
  • PLN 500 Gross - Performance Results.
  • 4th month
  • Up-Selling Bonus and Commission System PLN 2000+ or more " No limit on the up-selling bonus"
  • Technical training and soft skills training.
  • Relocation allowance - Up to PLN 700 Gross Extra /monthly for 1 year and a half. " Location Lublin"
  • Shift Based: Yes.
  • Working Hours: Monday to Saturday 07:00 - 20:00 (5 days a week, 8.5 hours -1 hour break)
  • Private Medical Insurance & Sports Card.
  • An interesting and dynamic work environment in a multinational company.

Please take into consideration that due to the large volumes of applicants, we will only contact the shortlisted ones

In the CV, or resume or application, place the following statement:

“I hereby consent to the processing of my personal data for the purpose of current and future recruitment processes through “Spot On Sp. z o.o.” and its clients and partners, pursuant to the Act of 29 August 1997 on the protection of personal data (Journal of Laws of 2002, No. 101, item 926, as amended).”

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