CRM Executive

MAKE HISTORY WITH US!Hi! We are Philip Morris in Poland and we are part of group Philip Morris International. While you’re reading this text, we are shaping smoke free future using technology. Brave enough to change the lives of millions of adult consumers around the globe? At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. JOIN US! WHO ARE WE LOOKING FOR? • 2+ years of experience in CRM/marketing campaign setup and optimization• hands-on experience in direct marketing (email, sms, push)• ability to design logical multi-channel campaign flows (with business and technology in mind)• knowledge about the customer journey, lifecycle, and value management• ability to challenge the status quo and take ownership for results• attention to detail, project management skills and experience in a fast-pace environment• English with a professional proficiency – it’s our everyday working tool WHAT WE OFFER YOU? •Cross-functional projects in teams & companies•Cafeteria with various benefits•Private medical & dental care, life insurance•Remote work & flexible working arrangements•Lunch card (Sodexo) •Wide range of trainings, further education, optional language courses HOW CAN YOU MAKE HISTORY WITH US? • build direct CRM campaigns to drive adult customer acquisition, retention, and loyalty• develop a testing framework to further optimize our communication channel mix & frequency• manage the volume and coherency of campaigns from customer perspective• be taking part and leading chosen CRM projects, such as segmentation, marketing automation scoring, etc.• help spread your digital & CRM knowledge across the organization• analyze available data and provide actionable insights for the team• be responsible for reporting, budgeting, and optimization of run activities• cooperate closely with internal and external stakeholders and agencies Please note that only on-line applications will be taken into consideration. Only selected candidates will be contacted