Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
Are you fluent in Dutch? Do you have Collections / Cash application experience? Do you like to be in contact with different people? Then this is the opportunity you have been looking for. Join Accenture in Warsaw - explore the city and a new culture, all while gaining valuable experience of working with a leading global company.
We are currently hiring Analysts with Order to Cash and Collections experience. We are looking for multi-taskers who are passionate about delivering great service to clients.
What will you do?
- Ensures timely payments of accounts receivables for an assigned portfolio and work to minimize the risk of incurring bad debt
- Engages in the investigation and resolution of customer issues/ inquiries in a prompt, effective and professional manner
- Daily Cash application from the bank statements and proactively communicate with customers on mismatches with outstanding invoices
- Performs account reconciliations / involves reviewing, interpreting and communicating account issues to customers and or stations for resolution
- Perform activities as per agreed standard operating procedures
- Collects on past due receivables, including calls & emails to customers
What do we expect from you?
- Fluent Dutch and English
- Previous experience of Order to Cash/Collections (at least 1 year)
- Experience with Navision is appreciated
- Good quantitative and analytical skills
- Experience of working in an international Customer Service environment would be an added advantage
- BPO industry experience will be an added advantage
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Using foreign language and new technology solutions daily,
cooperating with various global Clients
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Constant support and clear development path from your first day at
office - dedicated Buddy, who will help you in adjusting to the new
workplace
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Focus on your strengths and continuous feedback enable fast
professional growth, as well as new skills building by various
online and classroom trainings
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Inclusion and diversity in practice: truly multicultural
environment; we support LGBT, people with disabilities and parents.
In our culture of equality, people are truly valued for their
differences and free to be who they are
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Flexible approach that allows an appropriate work-life balance where
sports activities, outings, volunteering initiatives are part of our
regular day-to day life
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Commitment to reducing our environmental impact in terms of carbon,
water and waste across Accenture facilities and in the communities
in which we work and live by joining different initiatives
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Full work comfort - private medical care, life insurance, access to
MyBenefit platform, bonuses for referring new employees
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Modern, ecological office in city center with convenient connection
for all means of transport (incl. chill room, game room, free
bicycle parking and coffee-breaks at terrace)

Accenture is a global professional
services company with leading capabilities in digital, cloud and security.
Combining unmatched experience and specialized skills across more than 40
industries, we offer Strategy and Consulting, Interactive, Technology and
Operations services—all powered by the world’s largest network of Advanced
Technology and Intelligent Operations centers. Our 514,000 people deliver
on the promise of technology and human ingenuity every day, serving
clients in more than 120 countries. We embrace the power of change to
create value and shared success for our clients, people, shareholders,
partners and communities. Visit us at
www.accenture.com.
When applying please enclose the below statement: "I hereby consent to
the processing of my personal data by Accenture sp. z o.o. with its
registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900
(Data Controller), in accordance with the Act of May 10, 2018 on the
Protection of Personal Data (Journal of Laws of 2018, item 1000) and the
Regulation on the protection of natural persons with regard to the
processing of personal data and on the free movement of such data, and
repealing Directive 95/46/EC (Data Protection Directive), necessary to
carry out the recruitment process by Accenture . At the same time, I
declare that I provide my personal data completely voluntary. I also
declare that I have been informed about my right to withdraw my consent
or object to processing of data, request access to them, rectification,
deletion, limitation of processing and their transfer, at any time and
the right to lodge a complaint to the data protection supervisory
authority."
Check out all our job vacancies at our website:
www.accenture.pl/operationswarsaw
Accenture does not discriminate employment candidates on the basis of
race, religion, color, sex, age, disability, national origin, political
beliefs, trade union membership, ethnicity, denomination, sexual
orientation or any other basis impermissible under Polish law.