Chat Support Consultant with Bulgarian

Unique People Employment Agency with the number 15946 provides a comprehensive range of recruitment services for all companies of the CCIG Group, which is the largest company in the Call and Contact Center Industry in Poland.

Due to the dynamic growth of our Multilingual Department, we are currently seeking a Client Service Consultant to join our team, specializing in chat support with proficiency in Bulgarian.

Your tasks:

• Answering Customers' questions on chat in Bulgarian,
• Supporting the Customers at every stage of purchase,
• Handling and processing returns and complaints,
• Providing the highest possible quality of service.

Requirements:

• Knowledge of Bulgarian language at least on B2 level,
• Knowledge of Polish or English at least on B2 (necessary to participate in training),
• Availability to work project hours: 4:00 AM - 1:00 PM, Monday through Sunday, with a minimum availability of 120 hours per month,
• Precise and clear formulation of written statements,
• High personal culture,

Experience in working with Customers is welcome.

What we offer in return:

• Guaranteed hourly rate plus an additional bonus system,
• A comprehensive onboarding package that will allow you to independently perform assigned tasks,
• Development opportunities within an international team,
• Support from experienced trainers and team members,
• Opportunities for promotion and growth within the CCIG Group structure,
• Additional benefits: Multisport Card, Medical Package, Life Insurance,
• A friendly and respectful workplace,
• Fresh fruit delivered once a week,
• Access to a library, relaxation room, and discount card.

Don't wait! Apply today and start your adventure with our international team!