Airline Customer Service Agent with Romanian

Unique People is an Employment Agency (no 27584) in Poland, dedicated to CCIG recruitment processes. Currently we are looking for appropriate candidates for the CCIG Group call center in Warsaw.

CCIG Group is a leader in the call center industry in south-east Europe. We provide the highest quality service and tools. Satisfied customers are just as important to us as employee satisfaction. CCIG Group is a great place for people who are looking for new challenges and would like to expand their competences. International teams and experienced managers constantly focus on achieving ever better results.

CCIG Group is the most recognizable company on the call center market in Poland.

Responsibilities:

• answering phone calls in Romanian language,
• informing passengers about available services,
• resolving complaints,
• answering customer inquiries,
• providing assistance for people with special needs,
• supporting passengers on every stage of the journey,
• representing the Client in official correspondence.

Our requirements:

• Romanian language at C1 or native level,
• ability to communicate in English or Russian or Polish language (necessary to take part in the training session),
• ability to work in a team, responsibility and independence,
• good communication skills,
• availability to work between 8.00 - 17.00 from Monday to Friday.

What we offer:

• attractive salary + additional bonus,
• the professional training package,
• development opportunity in the CCIG structure,
• friendly environment,
• work in an international team,
• good atmosphere.