Airline C.S. Agent with Romanian language (in Warsaw)

CCIG GROUP is a unique organization operating on the Call & Contact Center trade in several branches in Poland. We specialize in multi-channel business communication with the customers, both B2B and B2C. We use traditional resources of communication as well as non-standard ones. Join the team of the best specialists and check what you can gain from working with us. We are currently seeking people for our team in Warsaw as a Customer Service Agent with the Romanian language.

Airline Customer Service Agent with Romanian language (in Warsaw)

In this position you will be responsible for:

• being first line contact and supporting customers in finding information regarding the flight's schedule, route and date of the flight and the booking system,
• supporting customers through the complaint process.

We are looking for people who:

• are fluent in Romanian,
• can communicate in English or Polish,
• are ready to work between Mon - Fri (8.00 - 17.00),
• are open-minded and communicative,
• want to work in an international work environment.

We offer:

• attractive salary and bonuses,
• additional benefits: Multisport card, Medical and Life Insurance,
• full training package completed with a certificate,
• support from qualified management,
• possibility of self-developing career path in CCIG GROUP,
• oportunity to develop own competencies in motivational programs,
• free drescode and great atmosphere.