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Accounts Receivable - Process Associate - Polish

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  • Resolve customer inquiries promptly & accurately, by understanding customer market & needs.
  • Proactively contact customers for timely collection or resolution of aged receivables, by regularly collecting & analyzing customer data.
  • Be responsible for customer financial order approval/releases, by balancing the needs of the customer with the financial realities of their liquidity.
  • Have a controllership overview of the dunning cycle/letters.
  • Build and maintain appropriate credit lines for new and existing customers with the Risk Team by analyzing customer financials.
  • Balance risk and growth objectives by providing a good link to the commercial, and actively supporting Credit/ Risk analyses and reviews.
  • Validate that reports meet risk & financial requirements.
  • Coordinate Payment Plan proposals, pre-bankruptcy and pre-receivership recoveries once approved by the risk department.
  • There may be an opportunity to take part in special projects, for those interested in personal / professional development opportunities.
  • Accomplish all responsibilities in line with client compliance and integrity requirements.
  • What can we offer?
  • Multicultural and very diverse environment with people from over 30 countries
  • Genpact supports language courses, professional trainings, personal development.
  • Friendly working environment (Best Office Award 2015), including gym, cafeteria, hairdresser and a medical center, all conveniently located on the office campus.
  • Great career-development opportunities.
  • Opportunities to use your accounting and finance skills.
  • Opportunity for operational improvement/simplification/standardization.
  • Flexible working hours/home office.
  • Qualifications we seek in you!

    Minimum qualifications
  • Very good knowledge of Language Polish, min. C1.
  • Business School Degree or qualification or minimum relevant work experience directly related experience to either cash collection or customer service, ideally in a multinational environment.
  • Ability to work under pressure in a dynamic environment.
  • Microsoft Office proficiency, especially Excel.
  • Demonstrated effective cash collection skills, with detail orientation.
  • Proven financial analysis skills
  • Ability to be hardworking and to think “outside the box”.
  • Excellent proven interpersonal and teamwork skills.
  • Excellent verbal and written communication skills.
  • Capable of inventive problem solving, while remaining customer focused.
  • Cultural awareness in a diverse and international environment.
  • Thirst for learning.
  • Preferred Qualifications

  • Solid knowledge and experience of Letters of Credit & Export Payment Terms is a plus.
  • Factoring, Trade Finance knowledge and experience a plus.
  • Multilingual preferred.
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