Swedish Customer Service Advisor

Ta oferta pracy jest nieaktualna od 13 kwietnia 2019. Sprawdź aktualne oferty.
Praca
Kraków
nie podano

Wymagania

  • fluent Swedish language skills both verbal and written
  • good knowledge of English
  • pro client attitude and communication skills
  • basic experience in Windows 7 and MS Office
  • customer service experience (is an asset but is not necessary)
  • team player, problem solving attitude and efficient task management skills

Opis zadań

  • handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer
  • analyze and resolve most common enquiries using step-by-step solutions provided to you
  • deliver high quality standard service to customers
  • cooperate with IT specialist team to deal with more complex issues

Warunki zatrudnienia / Firma oferuje

  • Working in a close-knit team and a friendly atmosphere
  • Bonuses, including those for recommending new employees
  • A wide range of training and co-financing of courses
  • Additional life insurance
  • Attractive package of additional benefits (fitness, gym, cinema, etc.) you chose what you want
  • Integration events and joint celebrations
  • Disability inclusion, assistive technologies, reasonable accommodations
  • Private medical care, also for your family
  • Bicycle parking and carpooling


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