Summer Internship in IT - Service Desk Team

Staż
Kraków
nie podano

The main purpose of internship program is to provide the students an excellent opportunity to work and learn about our organization, our culture and how we do business on a day-to-day basis. So if you think about starting your professional career in a dynamic, multinational and diverse work environment, come and join our team! 

During our fully paid 3-month internship program you will have a chance to get a first-hand experience in:

  • IT Service Management –processes like: Incident or Problem Management
  • End user technical support – Providing 1st level support to end users
  • Access Management – Managing end user accounts (AD, Outlook)
  • Working on tickets (Service Now Tool)
  • Creation of Knowledge Database

Profile we look for:

  • Well-rounded students in their last years of studies (3rd year and above) or graduates
  • Majoring in IT or related fields
  • Demonstrating interest and competency in IT Service Management
  • With positive attitude towards challenge and changes
  • With strong communication skills in English

What we offer

  • Fully paid, 3-month internship with the possibility of extending it to an open-ended cooperation (part-time or full-time, depending on your availability).
  • Onboarding Program
  • On-the-job training
  • The chance to gain experience in the marketing field in an international friendly environment
  • A great, laid-back work atmosphere in our office based in Krakow
  • Opportunity to work in a multicultural company with people from multiple locations and cultures
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