LeasingTeam Group
Warszawa Human Resources / Zasoby ludzkie

Customer Support Specialist with Ukrainian and English

LeasingTeam Group Warszawa
Nie podano
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LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group - Poland"s largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.

For one of our Clients, we are currently looking for: Customer Support Specialist with Ukrainian and English

You will be responsible for:

  • Handle day-today Visa Applications - greeting customers, supporting completion and checking of applications, obtaining bio-metric data and other documentation,
  • Following an established and defined filing and administration process, guided by a computer-based system,
  • Ensure engagement with applicants, provide a first-class service and positive customer experience,
  • Handle customer complaints and problems assertively,
  • Support colleagues to develop and implement continuous improvement initiatives.

We expect:

  • Experience in customer service,
  • English language skills, preferably also Ukrainian language skills if possible,
  • Strong written and verbal communication skills;
  • Ability to work independently and in a group.

We offer:

  • Attractive salary;
  • Opportunities for professional growth.
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