Airline Customer Service Agent with Spanish language!

Unique People Employment Agency with the number 27584 provides a comprehensive range of recruitment services for all companies of the CCIG Group.

CCIG Group is a leader in the call center industry in south-east Europe. We provide the highest quality service and tools. Satisfied customers are just as important to us as employee satisfaction. CCIG Group is a great place for people who are looking for new challenges and would like to expand their competences. International teams and experienced managers constantly focus on achieving ever better results. 

Airline Customer Service Agent with Spanish language!

Responsibilities:

• answering phone calls in Spanish and English language,
• informing passengers about available services,
• resolving complaints,
• answering customer inquiries,
• providing assistance for people with special needs,
• supporting passengers on every stage of the journey,
• representing the Client in official correspondence.

Requirements:

• ability to communicate in Spanish language on B2 or higher level,
• ability to communicate in English language on B2 or higher level,
• openness and soft skills,
• ability to work in a team, responsibility and independence,
• availability at least 100h per month (project is working between 9.00 - 18.00).

We offer:

• attractive salary and bonus system,
• professional training package,
• additional bonuses,
• development opportunity in the CCIG structure,
• friendly work environment,
• work in an international team,
• good atmosphere!